It is best to arrive at minimum 20-30 minutes prior to your first service. This allows you adequate preparation time to check in, change, use the restroom (recommended) and even take a few moments to find a comfortable spot to unwind before your services begin. This is also a time to for you to ask questions and request a tour of the facilities to alleviate any “pre-spa” anxieties that you may have.
Turn OFF your Cell Phones/Mobile Devices:
Or better yet….leave them at home or in the car.
The Spa…whatever the style…is a place of tranquility and relaxation. This is no place for such devices! If you must use them…please do so in the privacy of your own room or suite or ask reception if there is an area where other guests will not be bothered! Computers, IPODS and other portable devices are generally allowed, but please “mute” these or use headphones so as not to disturb the other spa guests.
Keep Your Voice Down:
Easier to do when you are alone, but also be vigilant of this “unwritten” rule when going with a friend or in groups. Some spas have outdoor areas, which are more conducive to holding conversations and catching up on the latest gossip. ALWAYS remember to be aware and courteous to those around you!
Remember your personal hygiene BEFORE getting services: This includes shaving your legs, wearing deodorant, and eliminating bodily odor. Also, if you have any open wounds, skin conditions, athlete’s foot, etc…please let your spa attendant know before the service commences.
To Wear or Not to Wear:
Generally speaking…spa attire includes comfortable casual clothes such as workout or yoga gear. Bathrobe and sandals are usually provided at the time of check in. Most importantly, don’t forget your swimming suit as many spas have co-ed whirlpools, steam rooms and saunas!
During services, many seasoned spa-goers prefer to be nude. Spa-technicians are professionals and trained to maintain your modesty. If still hesitant… ask questions at the time you make your appointment and remember to do you what are most comfortable doing. Going “buff” is a completely personal choice. If you are still not comfortable, some prefer to leave on undergarments (underpants). The goal here is to find your personal comfort zone to enhance and maximize your relaxation.
Food and Drink:
Most spas offer at minimum hot water for tea and lightly flavored waters. It is in most cases acceptable to bring in a non-alcoholic hydration beverage such as Vitamin Waters (unless otherwise posted). Some spas have a drink menu consisting of smoothies, juices, limited alcoholic beverages and wine choices.
Because most spa want to exude a sense of health and well being, sodas or other canned “pop” or non-healthy drinks are frowned upon.
The same goes for food. Spa menus are often very light if they are available at all. Light snacks (nuts or fruit) are usually provided at no charge and can be found in common areas.
Like all service industries, tipping is expected and is typically not included in the price of a service (unless otherwise stated). Standard percentages of 15-20% gratuity are appropriate.
Spa technicians are trained to allow their clients to take the lead about conversations during services. They may ask a few unobtrusive questions about pressure or allergies….but it is up to YOU to let them know what your like/dislikes and what your preferences are(more/less pressure). Remember, this is YOUR spa experience….do not be afraid to speak up if something is not to your liking!
Most importantly, relax and enjoy your day!