Privacy Policy - SpaTrips.com
Last Updated: August 31, 2026
SpaTrips.com is owned and operated by CityCom Marketing, LLC. We respect your privacy and are committed to explaining how information is collected, used, and shared when you visit or interact with SpaTrips.com.
This Privacy Policy applies to information collected through SpaTrips.com and related services operated by CityCom Marketing, LLC. By using SpaTrips.com, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you provide directly to us as well as information that is collected automatically when you use SpaTrips.com.
Information you voluntarily provide may include:
- Name
- Email address
- Telephone number
- Mailing address
- Travel or spa interests
- Travel dates and destination preferences
- Information submitted through inquiry or contact forms
- Newsletter subscription information
- Account information
- Reviews, comments, photographs, or other content you submit
- Other information you voluntarily provide to us
2. Information Collected Automatically
When you visit SpaTrips.com, certain information may be collected automatically through server logs, cookies, analytics technologies, advertising technologies, and similar tools.
This information may include:
- IP address
- Browser type
- Device type
- Operating system
- Approximate geographic location
- Referring website or source
- Pages viewed
- Links clicked
- Date and time of visits
- Search terms and website interactions
We may use this information to operate and improve SpaTrips.com, understand how visitors use the website, measure website traffic, prevent fraud and abuse, and evaluate the effectiveness of our content and advertising.
3. Spa and Travel Inquiries
SpaTrips.com allows visitors to request information about spas, resorts, destinations, packages, travel experiences, and other products or services.
When you submit an inquiry, the information you provide may be shared with the spa, resort, hotel, destination, travel provider, advertiser, or other business relevant to your request so that the business can respond to your inquiry.
By submitting an inquiry intended for a particular provider or category of providers, you are directing SpaTrips.com to provide the information necessary to those businesses to respond to your request.
Once your information has been provided to an independent third party, that party's collection and use of your information is governed by its own privacy practices.
4. Newsletter Subscriptions and Accounts
If you subscribe to a newsletter or create an account, we may collect information such as your name, email address, location, interests, and account credentials.
We use this information to provide requested communications, manage your account, personalize content, and send information about SpaTrips.com, spa destinations, travel ideas, special offers, and related products or services.
Marketing emails include a method for unsubscribing from future promotional email communications.
5. Reviews and User-Submitted Content
SpaTrips.com may allow visitors to submit reviews, ratings, comments, photographs, or other content.
Information that you intentionally submit for publication may become publicly available. We will identify, where practical, which information is intended to be displayed publicly.
Contact information such as your email address is not published as part of a review unless you intentionally include it in the content you submit for publication.
6. How We Use Information
CityCom Marketing, LLC may use information collected through SpaTrips.com to:
- Operate and maintain SpaTrips.com
- Respond to questions and requests
- Process and route spa and travel inquiries
- Provide newsletters and requested communications
- Manage user accounts
- Personalize website content
- Improve our websites, services, and content
- Analyze website traffic and usage
- Measure advertising and marketing performance
- Detect and prevent spam, fraud, abuse, and security threats
- Comply with legal obligations
7. Cookies, Analytics and Advertising
SpaTrips.com may use cookies and similar technologies to operate the website, remember preferences, analyze website usage, measure traffic, and support advertising.
We may use third-party analytics and advertising services. These providers may use cookies, pixels, or similar technologies to collect information about visits to SpaTrips.com and, depending on the provider and your settings, other websites.
This information may be used to measure advertising performance, understand audiences, prevent fraud, and provide advertising that may be more relevant to your interests.
You can control or delete cookies through your browser settings. Disabling certain cookies may affect the operation or functionality of portions of SpaTrips.com.
8. How We Share Information
We may share information in the following circumstances:
- With spas, resorts, hotels, destinations, travel providers, or other businesses when you submit an inquiry requesting information from them.
- With service providers that help us operate our websites, email systems, analytics, advertising, hosting, security, and other business services.
- When required by law, court order, subpoena, or other lawful governmental request.
- When reasonably necessary to protect the rights, property, safety, or security of CityCom Marketing, LLC, SpaTrips.com, our users, or others.
- In connection with a merger, acquisition, sale, transfer, financing, or other business transaction involving all or part of CityCom Marketing, LLC or its assets.
We may also use and share aggregated or de-identified information that does not reasonably identify an individual.
9. Third-Party Websites
SpaTrips.com contains links to spas, resorts, hotels, booking services, advertisers, social media platforms, travel providers, and other third-party websites.
CityCom Marketing, LLC does not control the privacy practices of these third parties. This Privacy Policy does not apply to information collected by websites or services operated by other companies.
We encourage you to review the privacy policy of any third-party website or service you use.
10. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no Internet transmission, website, database, or electronic storage system can be guaranteed to be completely secure. You should use appropriate care when providing information online.
11. Data Retention
We retain personal information for as long as reasonably necessary for the purposes for which it was collected, to operate our business, maintain appropriate records, resolve disputes, enforce agreements, and comply with legal obligations.
12. Your Privacy Choices
Depending on where you live, applicable law may provide you with certain rights regarding your personal information.
These rights may include the ability to request access to, correction of, or deletion of certain personal information, or information concerning how personal information is collected, used, or disclosed.
You may contact us through the SpaTrips.com contact page to submit a privacy-related request. We may need to verify your identity before processing certain requests.
13. Do Not Sell or Share
Certain privacy laws define terms such as "sale" or "sharing" broadly and may include some uses of information for targeted or cross-context behavioral advertising even when money is not exchanged for personal information.
Where required by applicable law, SpaTrips.com provides visitors with the ability to submit applicable requests regarding the sale or sharing of personal information.
14. Children's Privacy
SpaTrips.com is intended for a general audience and is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.
If we learn that personal information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to delete it.
15. Changes to This Privacy Policy
CityCom Marketing, LLC may update this Privacy Policy periodically to reflect changes to our websites, business practices, technologies, or legal requirements.
When this Privacy Policy is updated, the "Last Updated" date at the top of this page will be revised.
16. Terms of Use
Your use of SpaTrips.com is also subject to our Terms of Use.
17. Contact Us
Questions or requests concerning this Privacy Policy or your personal information may be submitted through the SpaTrips.com contact page.
SpaTrips.com
CityCom Marketing, LLC
Get Social
